Terms and Conditions


Welcome to Tiger Finch Jewellery Online! Tiger Finch Jewellery Online is the website of Tiger Finch Jewellery (ABN 11 372 672 418) (“we”, “us” or “Tiger Finch Jewellery”), a leading provider of uniquely designed, hand-made jewellery.

1.Agreement to these Usage Terms

Tiger Finch Jewellery Online is located on the web at https://www.tigerfinchjewellery.com.au (“Tiger Finch Jewellery Online” or “this site”). By accessing this site, you agree to be bound by these terms of use (“Usage Terms”). These Usage Terms constitute a binding agreement between you and Tiger Finch Jewellery and govern your use of this site. As part of these Usage Terms, your use of this site is also subject to our Privacy Policy and our Returns Policy, which are incorporated by reference into these Usage Terms.

2.Restrictions on use

You must not:

(a)use any device, routine or software that interferes, or attempt to interfere, with the proper working of Tiger Finch Jewellery Online;

(b)engage in any action that requires, or may require, an unreasonable or excessively large load on our infrastructure;

(c)use Tiger Finch Jewellery Online to decipher passwords or security encryption codes, transmit any worms, viruses or Trojan horses, transfer or store illegal, threatening or obscene material or otherwise violate the security of any computer network;

(d)use Tiger Finch Jewellery Online to violate any applicable local, state, national or international law, to engage in any misleading or deceptive online marketing practices or for any fraudulent or malicious purposes;

(e)use any spider, robot or search/retrieval application or any screen scraping, data mining or similar data gathering device, process, program or means to access, retrieve or index any portion of this site;

(f)use this site by any automated means;

(g)use this site to transmit junk mail, spam or chain letters or pyramid schemes or engage in other flooding techniques or mass distribution of unsolicited email;

(h)access, retrieve or index any portion of this site for use in constructing or populating any database that is searchable online or for the purpose of soliciting or sharing reviews;

(i)interfere with the display of any advertisements appearing on or in connection with Tiger Finch Jewellery Online;

(j)reverse engineer, decompile, disassemble, adapt, modify, translate, frame or reformat any of the material contained on this site;

(k)reproduce, duplicate, copy or store any of the material appearing on this site other than for your own personal and non-commercial use;

(l)falsely imply that any other website is associated with Tiger Finch Jewellery Online;

(m)do anything that leads, or may lead, to a decrease in the value of Tiger Finch Jewellery’s intellectual property rights in this site;

(n)use or exploit any of the material appearing on this site for, or in connection with, any business or enterprise (whether for profit or otherwise), including any business or enterprise that is in competition with Tiger Finch Jewellery Online;

(o)release to the public any news release, advertising material, promotional material or any other form of publicity or information relating to Tiger Finch Jewellery without Tiger Finch Jewellery’s prior written consent; or

(p)use this site to transmit any information or material that is, or may reasonably be considered to be:

(i)abusive, threatening, harassing, harmful, obscene, indecent, lewd, inflammatory, violent, vulgar, profane, racially, ethnically or otherwise objectionable or offensive in any way;

(ii)libellous, defamatory, pornographic, sexually explicit, unlawful or plagiarised;

(iii)infringing upon or violating any copyright, trademark, patent or other intellectual property or proprietary right;

(iv)in breach of any duty of confidentiality by which you are bound, whether by way of a fiduciary or contractual relationship;

(v)in breach of any person’s privacy or publicity rights;

(vi)a misrepresentation of facts, including the impersonation of any person or entity or a misrepresentation of an affiliation with any person or entity (including any sponsorship or endorsement);

(vii)in violation of any applicable law, statute, ordinance or regulation, or encouraging of others to do so;

(viii)containing any political campaigning material, advertisements or solicitations; or

(ix)likely to bring Tiger Finch Jewellery or any of its staff into disrepute.

3.Violations of these Usage Terms

3.1. Without limiting any other remedies available to Tiger Finch Jewellery at law or in equity, Tiger Finch Jewellery reserves the right to, without notice:

(a)temporarily or indefinitely suspend, or terminate, your access to this site or refuse to provide products or services to you if:

(i) you breach any provision of these Usage Terms;

(ii)Tiger Finch Jewellery is unable to verify or authenticate any information that you provides to us; or

(iii)Tiger Finch Jewellery believes that your actions may cause damage and/or legal liability to Tiger Finch Jewellery, any of its customers or suppliers or any other person; and

(b)remove or block access to any information and/or materials (in whole or in part) that Tiger Finch Jewellery, in its sole and absolute discretion, regards in any way to be objectionable or in violation of any applicable law, any person’s intellectual property rights or these Usage Terms.


3.2.You indemnify and holds harmless Tiger Finch Jewellery and its employees, agents, consultants, licensors, partners and affiliates from and against any losses, liabilities, costs, expenses or damages (including actual, special, indirect and consequential losses or damages of every kind and nature, including all legal fees on a solicitor-client basis) suffered or incurred by any of them due to, arising out of, or in any way related to (directly or indirectly):

(a)any material or information that you submit, post, transmit or otherwise make available through this site;

(b)your use of, or connection to, this site; or

(c)your negligence or misconduct, breach of this these Usage Terms or violation of any law or the rights of any person.

4.Registration and account security

Approval of registrations

4.1.Tiger Finch Jewellery reserves the right to accept or reject any application for registration of an account with Tiger Finch Jewellery Online in its discretion.

Login details

4.2.Upon registration with Tiger Finch Jewellery Online, you will be issued with a username and password to access your account. You are responsible for maintaining the security of your password for this site. Tiger Finch Jewellery will not be liable for any loss or damage arising from or in connection with your failure to comply with this security obligation. You agree that Tiger Finch Jewellery will be entitled to assume that any person using this site with your username and password is you or your authorised representative.

4.3.You must notify Tiger Finch Jewellery immediately of any known or suspected unauthorised use of any password or any other breach of security.

Account information

4.4.In order to register an account with Tiger Finch Jewellery Online, you must agree to these Usage Terms and provide Tiger Finch Jewellery with:

(a)a valid email address;

(b)accurate billing and contact information (including your street address and the name and telephone number of your authorised billing contact and administrator); and

(c)any other information that may be required by Tiger Finch Jewellery during the registration process.

4.5.You must promptly update this information to maintain its accuracy at all times.

4.6.You represent and warrant to Tiger Finch Jewellery that all information provided to Tiger Finch Jewellery by you, including the information provided by you through our account registration module or entered into your account profile, is true and not misleading and does not violate any applicable law or regulation or any person’s intellectual property or other rights.

Multiple accounts and automated account opening

4.7.One person may not maintain more than one account with Tiger Finch Jewellery Online. Accounts registered by “bots” or other automated methods are not permitted.


Order constitutes offer

5.1.By placing an order through this site, you make an irrevocable offer to us to purchase the products that you have selected pursuant to these Usage Terms. Information contained in this site constitutes an invitation to treat only. No information in this site constitutes an offer by us to supply any products to you – however, Tiger Finch Jewellery will endeavour to supply your selected products to you.

5.2.We reserve the right in our discretion to:

(a)at any time prior to your order being accepted in accordance with paragraph 5.4below, cancel all or part of your order; and

(b)at any time:

(i)refuse to provide products or services to you;

(ii)terminate your access to this site; and/or

(iii)remove or edit any content on this site.

Production of requested items

5.3.For items that are not in our inventory at the time when the relevant order is placed, we will not commence production of the requested items unless and until:

(a)payment for the order has been received by us in full. See section 7below regarding the available payment methods; and

(b)the order has passed our internal validation procedures, which are undertaken in order to verify the bona fides of each order for the purpose of preventing credit card and other fraud.

Acceptance of orders

5.4.Acceptance of each order will take place if and when Tiger Finch Jewellery ships the requested items to you, at the time at which the goods are despatched by Tiger Finch Jewellery. Title to, and risk in, the goods will pass from Tiger Finch Jewellery to you at that time. After the goods have been sent, we will send you an email confirming that shipment has taken place.


6.1.Tiger Finch Jewellery reserves the right to change the prices for products displayed on this site at any time before you place an order.

Shipping costs

6.2.Shipping costs will depend upon the location for delivery and the items purchased and are shown separately during checkout.


6.3.Unless otherwise expressly stated, all amounts payable through your use of this site are expressed to be exclusive of GST. If GST is payable on a Taxable Supply, the amount payable for that Taxable Supply will be the amount expressed on this site plus GST. For these purposes, the terms “GST” and “Taxable Supply” have the meanings given to them in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

7.Payment methods

PayPal secure payment gateway

7.1.Tiger Finch Jewellery uses the third party PayPal payment gateway provided by PayPal Australia Pty Limited (ABN 93 111 195 389) for its secure online payment transactions. Payments made through PayPal are subject to PayPal’s own terms and conditions and privacy policy, links to which are provided from the PayPal checkout pages. For more information about PayPal, see the PayPal website (http://www.paypal.com.au).

7.2.We do not see or have access to any bank account, credit card or other personal information that you may provide to PayPal, other than your name and email address, which are required in order to process and deliver your purchased items to you.

Credit and debit card payments

7.3.It is not necessary to have a PayPal account in order to make a purchase on this site. PayPal accepts all major credit and debit cards. Please note that we may be unable to accept credit cards issued by banks outside of Australia in some cases. Tiger Finch Jewellery does not charge additional transaction fees for paying by credit card.

Refunds and other remedies

7.4.Except as expressly provided otherwise in these Usage Terms, all amounts paid through this site are non-refundable. Further information on the steps that Tiger Finch Jewellery will take to remedy any breach of any non-excludable condition or warranty is provided below.


7.5.While PayPal and our website hosting providers employ secure technology software for transactions with our customers, we will not be responsible for any damages, including consequential losses (whether direct or indirect), that may be suffered by a customer whose credit card is used in a fraudulent or unauthorised manner by any person other than Tiger Finch Jewellery.

7.6.Tiger Finch Jewellery may request further information from you, such as a copy of your credit card and/or other identification documentation, as part of our internal validation procedures. These procedures help protect bank and credit card account holders from online fraud. Until your order has passed our internal fraud prevention checks, your order will remain on pending status. If further information is requested and you do not provide the requested information within such time as Tiger Finch Jewellery considers appropriate in its discretion, your order will be cancelled and, if your payment has been received, it will be refunded back to you.

8.Intellectual property


8.1.This site and all of its content (including all of the text, graphics, designs, software, data, sound and video files and other information contained in this site, and the selection and arrangement thereof) are the property of Tiger Finch Jewellery or its licensors (as applicable) and are protected by Australian and international copyright laws. You must not reproduce, transmit, republish or prepare derivative works from any of the material on this site except as expressly authorised by these Usage Terms or with the prior written consent of Tiger Finch Jewellery or other copyright owner (as applicable). You may download and print out content from this site only for your own personal and non-commercial use and provided that you do not remove or modify any copyright, trademark or other proprietary notices.


8.2.The phrase “Tiger Finch Jewellery” and the “Tiger Finch Jewellery” logo are trademarks of Tiger Finch Jewellery. The look and feel of this site (including all button icons, scripts, custom graphics and headers) are the service marks, trademarks and/or trade dress of Tiger Finch Jewellery. These trademarks, service marks and trade dress may not be used, copied or imitated, in whole or in part, without the prior written consent of Tiger Finch Jewellery.

9.Disclaimer of warranties


9.2. This site is provided strictly on an “as is” basis. To the maximum extent permitted by law, Tiger Finch Jewellery and its employees, agents, consultants, licensors, partners and affiliates make no representation, warranty or guaranty as to the reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of this site or any of its content, and in particular do not represent, warrant or guarantee that:

(a)the use of the this site will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data;

(b)this site will meet your requirements or expectations;

(c)anything on this site, or on any third-party website referred or linked to in this site, is reliable, accurate, complete or up-to-date;

(d)the quality of any products, services, information or other material purchased or obtained through this site will meet requirements or expectations;

(e)errors or defects will be corrected; or

(f)this site or the server(s) that make it available are free of viruses or other harmful components.

10.Limitation of liability

Exclusion of liability

10.1.To the maximum extent permitted by law, Tiger Finch Jewellery and its employees, agents, consultants, licensors, partners and affiliates exclude all liability to you or any other person for any loss, cost, expense, claim or damage (whether arising in contract, negligence, tort, equity, statute or otherwise, and for any loss, whether it be consequential, indirect, incidental, special, punitive, exemplary or otherwise, including any loss of profits, loss or corruption of data or loss of goodwill) arising directly or indirectly out of, or in connection with, these Usage Terms or the use of this site by you or any other person.

Remedies limited

10.2.To the maximum extent permitted by law, Tiger Finch Jewellery and its employees, agents, consultants, licensors, partners and affiliates expressly limit their liability for breach of any non-excludable condition or warranty implied by virtue of any legislation to the following remedies (the choice of which is to be at Tiger Finch Jewellery’s sole discretion):

(a)in the case of goods, to any one or more of the following:

(i)the replacement of the goods or the supply of equivalent goods;

(ii)the repair of the goods;

(iii)the payment of the cost of replacing the goods or of acquiring equivalent goods; or

(iv)the payment of the cost of having the goods repaired; and

(b)in the case of services::

(i)the supply of the services again; or

(ii)the payment of the cost of having the services supplied again.


10.3.You agree that your use of this site is at your own discretion and risk. You agree to release Tiger Finch Jewellery and its employees, agents, consultants, licensors, partners and affiliates from any claim, demand or cause of action that you may have against any of them arising from these Usage Terms or the use of this site by you or any other person.

Force majeure

10.4.To the maximum extent permitted by law, and without limiting any other provision of these Usage Terms, Tiger Finch Jewellery excludes liability for any delay in performing any of its obligations under these Usage Terms where such delay is caused by circumstances beyond the reasonable control of Tiger Finch Jewellery, and Tiger Finch Jewellery shall be entitled to a reasonable extension of time for the performance of such obligations.



11.1.In these Usage Terms, the following rules of interpretation apply:

(a)headings are for reference purposes only and in no way define, limit or describe the scope or extent of any provision in these Usage Terms;

(b)these Usage Terms may not be construed adversely against Tiger Finch Jewellery solely because Tiger Finch Jewellery prepared them;

(c)the singular includes the plural and vice-versa;

(d)a reference to a “person” includes an individual, a firm, a corporation, a body corporate, a partnership, an unincorporated body, an association, a government body or any other entity; and

(e)the meaning of general words is not limited by specific examples introduced by “including”, “for example”, “in particular” or similar expressions.


11.2.Except as specifically provided in these Usage Terms, each party must bear its own legal, accounting and other costs associated with these Usage Terms.


11.3.You may not assign, transfer or sub-contract any of your rights or obligations under these Usage Terms without Tiger Finch Jewellery’s prior written consent. Your registration with Tiger Finch Jewellery Online is personal to you and may not be sold or otherwise transferred to any other person.

11.4.Tiger Finch Jewellery may assign, transfer or sub-contract any of its rights or obligations under these Usage Terms at any time without notice to you.

No waiver

11.5.Waiver of any power or right under these Usage Terms must be in writing signed by the party entitled to the benefit of that power or right and is effective only to the extent set out in that written waiver. Any failure by Tiger Finch Jewellery to act with respect to a breach by you or others does not waive Tiger Finch Jewellery’s right to act with respect to that breach or any subsequent or similar breaches.


11.6.The provisions of these Usage Terms are severable and, if any provision of these Usage Terms is held to be illegal, invalid or unenforceable under present or future law, such provision may be removed and the remaining provisions shall be enforced.


11.7.Tiger Finch Jewellery reserves the right to amend these Usage Terms and any other policy on this site at any time in its sole discretion and any such changes will, unless otherwise noted, be effective immediately. Your continued usage of this site will mean you accept those amendments. We reserve the right, without notice and in our sole discretion, to change, suspend, discontinue or impose limits on any aspect of this site, the content on this site or the products/services offered through this site.

11.8.You may only vary or amend these Usage Terms by written agreement with Tiger Finch Jewellery.

Governing law and jurisdiction

11.9.These Usage Terms will be governed in all respects by the laws of New South Wales, Australia. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and the courts of appeal from them.